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Defective product

All our products have a one-year warranty. Defective products may be replaced if returned a year since the date of purchase. If products do not work properly, please contact our customer service department first to resolve your problem. Do not return goods directly to us without getting a RMA number. It is difficult for us to find out your transaction record and this may result in delaying exchange or refund process.
Defective products must be returned within 30 days since the issue date of RMA. Otherwise, no replacement or refund will be made.
If the warranty expires or products are misused, it will be declared void.
The original shipping, handling charges and return postage will not be refunded.
It is not acceptable to bring the defective item for exchange in person.

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